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Frequently Asked Questions

New to Commercial Real Estate

  • What is commercial real estate (CRE)?

    Commercial real estate (CRE) refers to property used for business purposes, such as office buildings, retail centers, warehouses, and apartment complexes. It generates income through leasing space or operating the property.

    To hear about this from one of our brokers, watch this video.

  • How is commercial real estate different from residential real estate?

    Residential real estate is for living spaces like single-family homes or condos, while commercial real estate is used for business or investment purposes. CRE leases are often longer and more complex, and the properties are valued based on income, not comparable sales.

  • What are the main types of commercial real estate?

    The main types include office, retail, industrial, multifamily (apartments), hospitality (hotels), and land. Each type serves a different business function and attracts different tenants and investors.

    To hear about this from one of our brokers, watch this video.

  • What are triple net (NNN), gross, and modified gross leases?

    In a triple net (NNN) lease, the tenant pays rent plus property taxes, insurance, and maintenance. A gross lease means the landlord covers those expenses. Modified gross is a middle ground where costs are split.

    To hear about this from one of our brokers, watch these videos regarding: How to Recognize Common Lease Types and How to Understand Modified Gross Lease

  • What are cap rates, and why are they important?

    Cap rate (capitalization rate) is the ratio of a property’s net income to its purchase price, used to compare investment returns. A higher cap rate generally means higher risk and higher potential return.

    To hear about this from one of our brokers, watch this video.

  • What does “value-add” mean in commercial real estate?

    A value-add property needs improvements like renovations or better management to increase its income. Investors buy it below market value, make upgrades, and aim to sell or refinance at a higher value.

  • What is NOI (Net Operating Income), and how is it calculated?

    NOI is the income a property generates after operating expenses but before mortgage payments. It’s calculated as gross income minus property expenses like taxes, insurance, and maintenance.

  • How do I start investing in commercial real estate, and do I need to be accredited?

    You can start by buying property directly, joining a real estate investment group, or investing in a fund. Some opportunities, especially syndications, require you to be an accredited investor with a certain income or net worth.

  • What are the different types of industrial real estate?

    Industrial real estate includes warehouses, distribution centers, manufacturing facilities, and flex spaces (office + industrial). These are often leased to logistics, tech, or production companies.

  • How do I calculate lease rates (NNN, Full Service, Gross, Modified Gross)?

    Multiply the lease rate per square foot by the total square footage and divide by 12 for monthly rent. For NNN leases, add property expenses (CAM, taxes, insurance) on top of the base rent.

  • What is Debt Service Coverage Ratio?

    DSCR measures a property’s ability to cover its debt payments with its net operating income (NOI). It’s calculated by dividing NOI by the annual debt payments—so a DSCR of 1.25 means the property earns 25% more than it needs to pay the loan. Lenders typically require a DSCR of 1.2 or higher to approve financing.

    To hear about this from one of our brokers, watch this video.

  • What is square foot (SF) per year?

    It’s how rent is quoted—dollars per square foot per year. For example, $24/SF/year means you’d pay $2 per square foot each month.

    To hear about this from one of our brokers, watch this video.

  • Should I buy a property directly or invest passively through a group?

    Direct ownership gives you control but requires time, capital, and expertise. Passive investment lets you invest through a syndication or REIT, where professionals handle the property.

  • What are the risks of investing in commercial real estate?

    Risks include tenant vacancies, market downturns, unexpected repairs, and interest rate changes. Diversifying and doing thorough due diligence helps manage these risks.

  • How do I evaluate whether a deal is a good investment?

    Look at metrics like cap rate, cash-on-cash return, and IRR, and compare them to market averages. Also evaluate location, tenant quality, lease terms, and property condition.

  • What is internal rate of return (IRR), and how do I calculate it?

    IRR is the average annual return you expect to earn over the life of the investment. It takes into account the timing of income and sale proceeds and is calculated using financial software or spreadsheets.

    To hear about this from one of our brokers, watch this video.

  • What is cash-on-cash return, and how do I calculate it?

    Cash-on-cash return measures annual cash income divided by your initial cash investment. If you invest $100,000 and get $10,000 in annual cash flow, your return is 10%.

    To hear about this from one of our brokers, watch this video.

  • What is a pro forma, and how do I read one?

    A pro forma is a financial projection showing expected income, expenses, and profits for a property. Review key numbers like NOI, cap rate, and return estimates to judge investment potential.

  • What are typical financing options for commercial real estate?

    Options include traditional bank loans, SBA loans, private lenders, and commercial mortgage-backed securities (CMBS). Most require a down payment of 20–30% and solid financials.

  • What are the tax advantages of investing in commercial property?

    Benefits include depreciation (writing off the property’s value over time), 1031 exchanges (deferring taxes on profits), and bonus depreciation (accelerated tax write-offs). These can reduce taxable income significantly.

  • What is loan-to-value (LTV), and how does it impact my investment?

    LTV is the ratio of your loan to the property’s value. A lower LTV means less risk for lenders and can lead to better loan terms, while a higher LTV might require higher interest or more reserves.

  • How do I find good markets or submarkets to invest in?

    Look for areas with population and job growth, low vacancy rates, and strong rental demand. Research local trends and talk to brokers, lenders, and property managers for insights.

  • What professionals should be on my CRE team?

    You’ll need a commercial broker, lender, real estate attorney, CPA, and property manager. Each one plays a role in helping you find, evaluate, finance, and operate properties successfully.

  • How does property management work in commercial real estate, and what is common area maintenance (CAM)?

    Property managers handle tenant relations, rent collection, maintenance, and vendor coordination. CAM fees cover shared expenses like landscaping, cleaning, and parking lot upkeep, and are often passed through to tenants.

  • How long does it typically take to see returns on a commercial real estate investment?

    Returns vary, but investors typically see cash flow within the first year and appreciation over 3–7 years. Value-add projects may take longer before returns kick in.

Passive Income Investor

  • What does it mean to be a passive investor in commercial real estate?

    It means you invest in a deal managed by a professional operator without being involved in the day-to-day decisions. You contribute capital and receive returns based on the property’s performance.

  • How do I vet a commercial real estate sponsor (individual or company that takes the lead in a real estate investment) or operator?

    Look at their track record, experience, transparency, and how they communicate. Ask for past deals, references, and details on how they handle risk.

  • What’s the difference between a syndication and a real estate fund?

    A syndication is a single-property investment, while a fund includes multiple properties pooled under one investment. Funds offer built-in diversification, but less deal-level control.

  • What is the typical structure of a commercial real estate syndication deal?

    Typically, the deal involves a general partner (GP) who manages the asset and limited partners (LPs) who provide capital. Investors often receive preferred returns and share in profits based on a waterfall structure.

  • What are preferred returns and how do they work?

    Preferred returns give passive investors the first cut of profits, usually expressed as a percentage (e.g., 7–8%). They’re paid before the sponsor.

  • What are common equity vs. preferred equity positions?

    Preferred equity holders get paid before common equity and typically receive steadier returns, while common equity participates more in upside but takes on more risk.

  • What are waterfall distributions in a CRE investment?

    Waterfalls outline how profits are split among investors and sponsors, usually favoring LPs (limited partners) first, then sharing profits with the GP (general partner) as certain return benchmarks are hit.

  • Can I lose my entire investment in a passive deal?

    Yes, real estate investments carry risk, and it’s possible to lose your full investment if the deal underperforms. Always evaluate risk factors before investing.

  • What questions should I ask before investing in a deal?

    Ask about the sponsor’s track record, investment hold period, exit strategy, market assumptions, fees, risk mitigation, and communication/reporting structure. Understand how you’ll be paid and what happens if things go wrong.

  • How is investor communication typically handled during a deal?

    Sponsors usually send monthly or quarterly updates with financials, property performance, and distributions. Some offer online portals for real-time access to documents.

  • How often will I receive distributions from a passive CRE investment?

    It depends on the deal, but distributions are typically monthly or quarterly. Timing may vary based on cash flow and asset type.

  • How are passive investment returns taxed?

    Returns are usually taxed as passive income, and depreciation may offset some of the taxable income. You’ll receive a Schedule K-1 each year for your tax return.

  • What is a K-1 and when should I expect to receive it?

    A K-1 is a tax document that reports your share of the income, deductions, and credits from the investment. Most sponsors send them annually by March 15.

  • How long is my money typically tied up in a CRE investment?

    Hold periods usually range from 3 to 7 years, depending on the business plan. Early exit options are rare in syndications.

  • What happens if the project doesn’t go according to plan?

    Returns may be delayed or reduced, and you could lose some or all of your capital. A good sponsor will communicate issues and potential remedies.

  • What is a capital call, and should I expect one?

    A capital call is a request for additional funds if more money is needed than initially raised. It’s not common but can happen in certain deals.

  • What is equity multiple and how does it relate to my returns?

    Equity multiple measures total cash returned divided by your investment (e.g., 2x means you got back double). It shows your total return, not just annual yield. It is calculated by dividing the sum of all capital inflows by the sum or all capital outflows. While the equity multiple does not account for the time value of money, it does describe the total cash returned to the investor and is thus often utilized alongside the internal rate of return in real estate investment analysis.

  • Which asset classes are best for passive CRE investment right now?

    Multifamily, industrial, and certain segments of retail (like neighborhood retail centers) are popular due to stable demand. Market conditions and timing play a big role.

  • What is the difference between core, core-plus, value-add, and opportunistic investments?

    Core means low-risk, stabilized assets; core-plus adds slight risk for better returns. Value-add involves renovations and lease-ups, while opportunistic is high-risk, high-reward.

  • Is multifamily safer than industrial or office for passive investing?

    Multifamily is generally considered more resilient due to consistent housing demand. Office is riskier in today’s market; industrial can offer strong returns with less volatility.

  • How do economic cycles impact my passive CRE investments?

    During downturns, occupancy and rents may fall, reducing distributions. Long-term investments may ride out cycles, but liquidity is limited during tough markets.

  • What are stabilized vs. non-stabilized properties and why does it matter?

    Stabilized properties have high occupancy and stable cash flow, meaning lower risk. Non-stabilized assets may offer more upside but come with execution risk

  • What legal documents should I review before investing?

    Review the Private Placement Memorandum (PPM), operating agreement, subscription agreement, and investor questionnaire. These outline your rights, risks, and structure.The necessary documents can vary depending on the investment type, location, and whether it’s a public or private offering. It is essential to consult with a legal professional to ensure all required documents are prepared correctly and comply with regulations.

  • How is my ownership structured in a syndication (LLC, LP, etc.)?

    Most deals are structured through an LLC where investors hold membership interests. You’re usually a limited partner or passive member with no management control.

  • What happens when the property is sold — how and when do I get paid out?

    You receive your share of the proceeds after the property is sold, debt is paid, and sponsor fees are taken. Final distributions typically happen within a few weeks of closing but can vary depending on the deal.

Business Owner

  • Should I lease or buy space for my business?

    Leasing offers lower initial costs, greater flexibility, and reduced responsibility. Buying offers the opportunity to build equity, more control and customization and offers greater tax advantages. The right choice depends on your long-term plans, cash flow, and market conditions.

  • How much space do I need for my business now and in the future?

    Consider your current team size, equipment, and customer traffic, and plan for modest growth. A broker can help calculate square footage based on industry standards and negotiate options for expansion or relocation.

  • What is the difference between shell space and fully built-out space?

    Shell space is unfinished with no interior walls or systems, while built-out space is move-in ready. Build-out costs and timelines vary based on the condition.

  • What are the different types of shell spaces?

    Cold shell (or dark shell) generally lacks interior improvements or finishes, meaning no internal walls, partitions or tenant-specific finishes. It could include basic features and some basic HVAC, electrical and plumbing connections, though will require significant build-out work to become usable. Warm shell (or vanilla shell) is more finished, typically including interior finishes and improvements. This can include finished walls amd ceilings and building systems (HVAC, lighting, fire sprinklers), requiring less build-out work than a cold shell.

  • What is a use restriction, and how can it affect my business?

    Use restrictions limit how a space can be used, often imposed by landlords or zoning ordinance. Violating use restrictions can lead to lease termination or fines.

  • How do I know if a location is zoned for my business type?

    Check with the local planning or zoning department. An attorney or real estate broker at NavPoint can also help confirm this.

  • What should I know about neighboring tenants and co-tenancy clauses?

    Neighboring businesses impact your visibility and foot traffic, so it is important to evaluate those. Larger tenants can sometimes secure co-tenancy clauses. These grant a tenant certain rights, typically related to rent reduction or lease termination if a specific other tenant or a certain percentage of tenants vacate the premises or experience a significant decline in business.

  • How can I evaluate local demographics and traffic counts?

    Use data from city planning departments, consult a broker at NavPoint, or use tools like Esri or Placer.ai. Key metrics include population, income, age, and car or foot traffic.

  • How long should my lease term be?

    Shorter terms offer flexibility, while longer terms offer rent stability. 3–5 years is common for small businesses. Beyond balancing flexibility and commitment, the appropriate length of a lease term depends on various factors including the extent of capital investment, market conditions, and tenant credit. Seeking professional advice from real estate brokers and legal counsel is essential to ensure the lease term is fair and protects both parties’ interests, especially with significant capital investments.

  • What is tenant improvement allowance (TIA) and how does it work?

    A tenant improvement allowance or TIA is a sum of money provided by a landlord to a tenant to help offset the costs of renovating or customizing a commercial space to meet the tenant’s specific needs before or during a lease term. It’s usually reimbursed after work is completed and documented.

  • What is a personal guarantee and should I be concerned about signing one?

    A personal guarantee on a lease is a contractual agreement where an individual (usually the business owner) becomes personally liable for the lease obligations of a business should the business default. This enables the landlord to pursue the guarantor’s personal assets if the business fails to meet its lease requirements, such as paying rent. This is common in commercial leases, especially for startups or businesses with limited financial history.

  • What’s included in CAM (common area maintenance) charges?

    CAM charges cover upkeep of shared areas like hallways, parking lots, and landscaping. The costs for such upkeep is typically passed through to tenants in NNN leases.

  • Can I sublease or assign my lease if my business needs change?

    Possibly — but most leases require landlord approval. Review your lease terms and understand any restrictions or fees.

  • What happens if I need to break my lease early?

    You may owe remaining rent or face penalties unless you negotiate an early termination with the landlord or find a replacement tenant. Always check your lease language and consult with an attorney, as necessary.

  • What are the financing options for purchasing a commercial property?

    Options include traditional bank loans, small business administration (SBA) loans, private lenders, and seller financing. Each has different terms, down payment needs, and qualifications.

  • What are SBA 504 or 7(a) loans and are they a good fit for me?

    SBA 504 loans are great for real estate and equipment; 7(a) loans are flexible and can cover working capital needs or real estate. They both offer low down payments and favorable rates for small businesses

  • What are the total upfront costs involved in purchasing commercial real estate?

    Expect down payments (10–25%), closing costs (2–5%), due diligence fees, and reserves for repairs or improvements. Costs vary based on property type and lender.

  • Can I rent out part of the space to other tenants if I buy?

    Yes, if zoning allows and your lender permits it. This is called “owner-occupied with tenants” and can help offset costs.

  • How long does it take to build out or renovate commercial space?

    It depends on the scope, permitting, and contractor availability — typically 1–6 months. Planning ahead is crucial to avoid delays.

  • Who is responsible for maintenance and repairs — the landlord or tenant?

    In commercial leases maintenance and repair responsibilities are typically divided between the landlord and tenant, with specific details outlined in the lease agreement. Generally, landlords are responsible for maintaining the building’s structure and major systems (i.e., HVAC), while tenants are responsible for maintaining their specific leased space. This is subject to the lease type and terms negotiated between the parties.

  • How do I make sure the space meets code and Americans with Disabilities Act (ADA) compliance for my business?

    Hire a licensed architect or contractor familiar with local codes and review your lease agreement to understand the responsibilities for compliance between landlord and tenant. It is important to conduct a thorough assessment and design and buildout for accessibility. Consulting your attorney to ensure the lease agreement aligns with ADA regulations is always advised.

Experienced CRE Investor

  • Building a robust and resilient CRE portfolio in today’s market

    Key considerations for building a resilient CRE portfolio include geographic diversification, property type diversification, and a focus on top-performing sectors (i.e., mult-family, medical office, retail, industrial). Working with an experienced broker at NavPoint will allow for careful consideration of market fundamentals and diversification strategy, enabling the experienced investor to compose a robust portfolio poised for long-term success.

  • Medical office properties are an optimal investment in today’s market

    Multi and single tenant medical office properties remain a strategic investment for investors due to the demand that exists and will continue to exist for seeking in-person medical support. As such, the properties remain well-occupied with high tenant improvement costs to build them out. This results in sticky tenancy, with tenants signing long term leases typically with multiple options. Investors are able to realize predictable stable cash flow over a long term investment horizon.

  • Now is a good time to invest in industrial assets

    Investing in industrial assets is a clear standout due to persistent demand resulting from tariff uncertainty and reshoring strategies fueling leasing activity; limited new supply due to construction costs and zoning challenges restricting new development in many markets; significant investment interest with more capital flowing into industrial assets as funds diversify away from riskier real estate segments; and attractive risk-adjusted returns.

    To hear more about this topic from a broker, read this article.

  • Investing in STNL assets is a strategic move

    Investing in single-tenant new lease assets is a strategic move, as it offers a blend of stability with high-quality remnants and reduced risk, reduced management responsibilities with the tenant assuming responsibility for more property expenses, and long-term income potential with value appreciation over time. Other considerations include tax advantages and favorable financing terms. Work with a NavPoint broker to conduct due diligence, evaluate tenants, and understand market conditions, all of which remain crucial for maximizing success with STNL investments.

  • Multi-family investments are the secure choice

    Multi family investments are seen as the secure choice due to stable and multiple income streams, lower vacancy rates, easier financing, resilience during downturns and as a hedge against inflation. While generally considered secure, it is important to remember the risks and strategies to mitigate those, including through due diligence, professional management, building and maintaining a reserve fund, geographic diversification, and focus on strong demographics and location targeting.

  • Colorado Springs is a key investment market

    Finding investments in the Colorado Springs market should be a key focus for investors due to the significant growth to occur over the next 10-20 years. Industrial product is well poised based on the strength of the aerospace, defense and healthcare industries, with vacancy rates below the national average. Investment in retail is also advised based on the strength of the growing market. NavPoint has a team based in the local market ready to help you target your next ideal investment.

    To hear more about this topic from a broker video and article, click here.

  • The Castle Rock market is booming

    Castle Rock has positioned itself as Colorado’s premier retail destination through intentional growth and economic strength. The market has strong demographics, including a median household income of over $143K and population growth close to 14% since 2020. New projects include the Dawson Trails development anchored by Costco, The Brickyard which is a mixed-use development by Confluence, and two new restaurants by Brinkerhoff Hospitality – The Brinkerhoff and Bar Hummingbird. It is the time to invest in Castle Rock with its strong demographics, rising consumer spending, and strategic development occurring across the market.

    To learn more about this topic from one of our brokers, read this article.

  • Douglas County is a winning geographic location for investment

    Douglas County stands out as a prime market for investment with robust economic indicators, significant infrastructure investment, and numerous residential and mixed-use projects. They County offers a compelling case for CRE investment for investors seeking yield and long-term value.

  • Significant Growth and various investment and activity in Northern Colorado

    Northern Colorado, encompassing cities like Fort Collins, Loveland, Greeley and Windsor, is experiencing rapid population growth, a strong and diversified economy, and a booming real estate market. Coupled with the focus on innovation and research and emphasis on quality of life, investment in Northern Colorado offers high appreciation potential and abounds with investment opportunities.

  • Development and investment on Denver’s west side

    The west side of Denver is experiencing significant growth and development driven by factors like increasing population, a strong economy, and ongoing infrastructure projects. Investment in the area is key, taking advantage of a strong and stable real estate market, potential for appreciation in emerging neighborhoods, and opportunities in diverse investment types.

  • How do I identify when to exit an asset and reinvest?

    Timing the sale of a real estate asset and reinvesting the proceeds is a crucial decision for investors. Various factors should be evaluated including market conditions, the real estate market cycle, property performance, personal circumstances and financial goals, alternative investment opportunities and legal implications associated with exiting an asset.

  • How can I use a 1031 exchange to consolidate assets?

    The strategy is to sell several smaller investment properties and acquire one larger, more valuable replacement property. This can simplify property management, improve cash flow, and potentially increase the overall value of your portfolio. For instance, you could exchange several single-family rentals for a large apartment complex or a retail strip center.

  • How do I benchmark the performance of my portfolio against the market?

    To benchmark your portfolio’s performance, first select an appropriate market index as a benchmark (like NCREIF or Costar). Then, compare your portfolio’s returns (over the same period and evaluate using metrics like IRR, cash on cash return, etc.) against this benchmark. If your portfolio consistently outperforms the benchmark, it suggests your investment strategy is effective; otherwise, it may be time to re-evaluate. 

  • What KPIs should I track across a multi-asset portfolio?

    Track NOI, occupancy, rent growth, expense ratios, capital reserves, and debt service coverage. Consolidated dashboards help monitor performance.

  • What are the most effective ways to reduce operating expenses without hurting tenant retention?

    Renegotiate service contracts, implement energy-efficient upgrades, leverage technology, and reduce vacancies through more careful screening of tenants and offering renewal incentives, as examples. Keep tenants happy by balancing cost control with service quality, enhance tenant experience and communication, offer valuable amenities, foster community, and collect and act on feedback.

  • How do I plan for capital reserves across multiple properties?

    Create a reserve schedule based on property age, systems, and lease terms. Set aside 3–5% of gross income annually as a starting point. As part of a comprehensive approach, conduct capital reserve studies for each property, develop a portfolio-wide funding plan, implement and monitor the plan, and tailor the approach by property type.

  • When should I bring property management in-house versus outsourcing?

    The decision to bring property management in-house versus outsourcing depends on several factors, including your resources, expertise, and the size and complexity of your portfolio. Outsourcing is generally recommended when you lack the time, experience, or local expertise to manage properties effectively, especially if you have a large or geographically diverse portfolio. In-house management may be a better fit if you prefer direct control, have a small, localized portfolio, and possess the necessary skills and resources.

  • How can I structure equity partnerships to balance control and upside?

    Use operating agreements to define roles, distributions, and voting rights. Waterfalls and promote structures should align interests while rewarding performance. Several key aspects to consider include clear agreements and vesting schedules, types of equity and control mechanisms, transparency and communication, and seeking expert advice.

  • When does it make sense to use cost segregation for accelerated depreciation?

    The key scenarios where it makes sense to consider a cost segregation study include substantial real property investment, recently acquired or constructed property, properties undergoing major renovations or improvements, high taxable income, significant personal property or land improvements, long-term property ownership, and for strategic tax planning.

  • How can I stack bonus depreciation with a 1031 exchange?

    Acquire a new property via 1031, then perform cost segregation to claim bonus depreciation. This shelters income from the replacement asset.In essence, by strategically using a cost segregation study in conjunction with a 1031 exchange, investors can identify and classify shorter-lived assets in the replacement property, allowing them to utilize bonus depreciation on the excess basis, thereby maximizing their tax savings and improving their cash flow.

  • How do I optimize my structure for estate planning and generational wealth transfer?

    Use LLCs, trusts, and gifting strategies to minimize estate taxes and maintain control. Work with a CPA and estate attorney early.

  • What are the most overlooked red flags in value-add underwriting?

    The most overlooked red flags in value-add underwriting include unrealistic income projections and underestimated expenses, inadequate market analysis and context, flawed capital planning, over reliance on exit cap and leverage, and overlooked operational inefficiencies and management issues.

  • How can I better assess tenant credit risk across multiple industries?

    Analyze financials, industry trends, lease terms, and guarantors. National tenants offer more stability; local tenants require more due diligence.

  • How do I model downside scenarios and stress-test investment assumptions?

    Run worst-case projections for rent drops, vacancy, and interest rates. Test multiple variables together to gauge impact on returns and DSCR. By systematically modeling downside scenarios and stress-testing investment assumptions, you can enhance your understanding of potential risks, improve your decision-making, and build a more resilient portfolio.